As recently as a decade or two ago, business process management (BPM) was still a fairly narrow discipline, confined to manufacturing operations, and intertwined with LEAN Six Sigma, TQM and other efficiency and quality initiatives on the plant floor. Today, we see BPM exploding globally and extending from the traditional manufacturing sector into services industries, smaller companies and online businesses.
In classrooms, this rising diversity of participants can enrich the environment. However, in a large organization it can be complicated to find individually tailored training opportunities for different disciplines. Couple this with an increase in the number of employees each company wants to make proficient in business process management, and more and more companies now opt for corporate BPM programs over individual participation in more diverse group programs.
Is tailored corporate BPM training for you?
If you have five or more people to train, it usually makes sense to opt for a corporate program delivered just for your team at your organization. Why?
- Your instructor can be hand picked to fit your industry, your company's mission and strategy, and your specific training goals. This instructor will evaluate your firm's articulated business processes, communications issues or competencies gaps to establish training goals. Then he or she ensures that inputs and outputs are measurable, and that the resulted solution will deliver the desired outcome.
- Your instructor becomes more immersed in the specifics of your company's projects and can serve as mentor for the organization on a deeper level. The daily immersion with participants from a single organization creates the environment from which such epiphanies can spring.
- Everyone is grounded in the same case studies. While participants may be approaching different functional areas of the organization in their practice cases, they share a common culture, industry, customers and products, and this can't help but create learning synergies.
- You have built-in, on-site support groups for participants. Small groups may form within the larger participant pool, and these groups continue to communicate after the course is completed. With corporate programs, shared problem-solving is all the more productive for sharing a common foundation, culture and lexicon.
- Tailoring the course to your company's culture makes the materials all the more relatable. You can define the course length, content, delivery method, and any other instructional elements. This has many obvious benefits, but we find one of the key ones is that it shaves time off the learning curve for participants, because we are speaking their language from the outset.
- Economies of scale are realized. Rather than send 5 or 10 participants to an off-site program, most clients see cost-savings in business management courses that are delivered on-site.
What is really meant by "tailored programs"?
The degree of personalization depends on you. You could choose an off-the-shelf program and then tailor the language and subject matter to your company. Or, you can take it a step further and incorporate your unique process, methodologies, templates and tools and modify our case studies and exercises to fit your business and your participating employees.
In the end, the goal is to overcome the traditional limitations of professional training programs: a lack of pre-planning to align courses with participant needs, lack of applicability to specific projects "back home," and lack of follow-through to ensure the learning sticks and is applied.